NRPA is dedicated to providing learning opportunities to advance the development of best practices and resources that make parks and recreation indispensable elements of American communities.
CPSI Program
The Certified Playground Safety Inspector (CPSI) certification program provides the most comprehensive training on playground safety standards and the credentials to inspect playgrounds for safety compliance.
October
1–3, Flagstaff, Arizona
6–8, Little Rock, Arkansas
12–14, Charlotte, North Carolina
21–23, Chicago area, Illinois
22–24, Harrisonburg, Virginia
27–29, The Woodlands, Texas
28–30, Hamburg, New York
29–31, Lexington, South Carolina
November
4–6, North Kansas City, Missouri
4–6, Winter Park, Florida
December
2–4, Harrisburg, Pennsylvania
AFO Program
The Aquatic Facility Operator (AFO) certification is a state-of-the-art certification for pool operators and aquatic facility managers.
October
9–10, Oviedo, Florida
16-17, Hays, Kansas
16–17, Hershey, Pennsylvania
Online Learning
Online Learning is a cost-effective and flexible way to educate staff, provide training and earn Continuing Education Units (CEUs) without leaving the comfort of your home or office. Visit NRPA’s Online Learning Center and choose from one of our many courses.
Customer Service in a Digital Age
Member: $25 Nonmember: $33
Customer service is no longer just a smile at the front desk or a pleasant greeting on the phone. In this digital age, we interact with customers in a multitude of ways, and each encounter shapes the customer’s experience and their impression of our service. Discover how to effectively serve the customer in the digital age by applying century-old principles to day-old technology. CEUs: 0.1
Improving Your Communication Skills
Member: $25 Nonmember: $33
Want to be a more effective communicator? This course will help you identify the communication issues that are common in the current workplace and offer professional skills to help you sustain working relationships and further develop those already in place. By reviewing the different types of communication in the workplace and demonstrating skills for those different avenues, you will become a competent communicator. CEUs: 0.1
Schools and Conferences
NRPA Conferences and Schools are forums where the park and recreation community comes together to exchange ideas and information.
NRPA Congress & Exposition: October 14–16, 2014
NRPA Supervisors Management School: November 2–6, 2014
NRPA Event Management School: January 18–22, 2015
NRPA Maintenance Management School: January 25–30, 2015